Contact Us

Have a question, feedback, or just want to say hello? We'd love to hear from you!

Send us a Message

Get in Touch

Whether you have questions about our patterns, want to report an issue, or are interested in collaborating with us, we're here to help.

Email

[email protected]

We typically respond within 24-48 hours

Location

4517 Harrison Street San Francisco, California

United States

Business Hours

Monday - Friday: 9am - 6pm PST

Weekends: Limited support

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Frequently Asked Questions

How can I download designs?

Simply browse our collection, click on any design you like, and use the download button. All our designs are free to download and stitch for personal use.

Can I use your patterns for commercial purposes?

Our patterns are free for personal use. For commercial use, please contact us to discuss licensing options.

How do I report a bug or issue?

You can use the contact form above and select "Bug Report" as the subject. Please provide as much detail as possible about the issue you encountered.

Do you accept submissions from artists?

Yes! We love collaborating with talented artists. Please reach out through our contact form with your portfolio and we'll get back to you.